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Topic Review (Newest First)

  • 03-13-2012, 08:42 AM
    gib0002

    hard reset of cricket txtm8 phone

    It is funny that some people think that the morality issue falls only on the consumer. Like how Cricket likes to let a person insure a phone but forgets to inform them that the policy is only good for Cricket branded phones. Or how they sold a friend of mine a phone and talked them into their great new picture text service, unfortunately the phone they sold her didn't even have a camera. Or when they sold me a phone who's screen started to fail as soon as you used the text message feature, when I took it baack into the store not even a week later. They told me they nolonger carried the phone, and didn't have an alternative phone in that price leaving me with the option of buying another phone at full price plus (at the time) a $25 fee to activate it, or of course they would let me trade for a phone of lesser value (nearly $100) but I would still have to pay activation fee's. Or my personal favorite was when I bought a phone then two days later I take a girlfriend of mine to a cricket store to buy her a new phone and they offer her 500 free long distance minutes a month (again this was some time ago). when I question the salesmen about why I hadn't qualified for the same offer, he simply asks me for my phone nuraber punches it in to his computer and informes me that I now had 500 free long distance minutes a month. 6 months later I recieve a bill for over $300 in late fee's wondering how this could happen on a prepay service I was informed that when I bought my phone I was not eligeable for the 500 free long distance minutes a month and they were back charging. For the service which I could almost understand except for the fact that I had never placed a long distance call. And yes you are correct it is not the retailer job to spell out the warrenty. That doesn't make it "morale" for the retailer to exploit a loop hole in the law by pitching to their would be customers how they have thirty days in which to return the product if they are not completely satisfied. While they rush them threw the paper work, which no one ever see's there-by cheating the customer of any chance to even read the fine print out lining that the warrenty is anything other than what glib rep. had pitched to them.
  • 03-12-2012, 10:39 PM
    Myst3ry

    hard reset of cricket txtm8 phone

    I now have the android ascend. I swear it is the worst phone I have EVER owned. It is a iphone wanna be.

    And also cricket's internet is the slowest. It's not even worth having.
  • 03-12-2012, 03:20 AM
    Gigajak

    hard reset of cricket txtm8 phone

    Hey now ... I am loving my cricket android. Cricket does suck though... You get what you pay for and they are a cheap service. Thank god for the fabulous price on my cricket ascend....normally a android would be to rich for my pockets.
  • 03-11-2012, 04:32 AM
    jobie g

    hard reset of cricket txtm8 phone

    ok i like my msgm8 II now.. i got the imsi from it easily and now my epic is good to go woot woot
  • 03-11-2012, 12:51 AM
    smiley865

    hard reset of cricket txtm8 phone

    Hmm i havne't used my phone more than 30 minutes and i hate it's lack of email (msgm8 II) hmm what other phones do they have hmm..



    crap all their phones are crappy lol i'm determined to like cricket though...
    because i'm hating sprint.
  • 03-10-2012, 04:20 PM
    Larry

    hard reset of cricket txtm8 phone

    I love the warranty and return rules. They always make for a great fight. Here let me explain it like this.

    I can't get my phone to check my email! I want to return it!
    Did you read the user guide? Oh wait that would involve taking a moment to learn and read.

    No one told me the return and exchange rules! I am reporting you to the BBB!
    Did you read the back of your recepit? EVERY RECEPIT HAS IT ON THEM!

    Wait what was i thinking........

    Sent via the HowardForums Android app
  • 03-09-2012, 11:49 AM
    danikamae beroƱas

    hard reset of cricket txtm8 phone

    "It is not the dealers responsibility to disclose warranties in depth if you do not ask. "

    Have you or anyone else ever bought a new car and SERIOUSLY thought that the warranty would expire after 250 miles? Give me a break.

    "cricket allows returns within 30 days it is stated on the website http://www.mycricket.com/support/return-policy but they do have that 30 min cap.
    Sprint charges a $35 restock fee 30 days return in like new condition.
    VZW does not state anything other than they will accept a return within 30 days.

    I would rather pay a $35 restocking fee than be out the total price of the phone. Sprint allows you to return phones regardless of how long you used it, as long as it is in new condition.

    "Why did you buy it? You are able to touch hold and look at the phone in the store, that problem should have been noticed."

    Have you not considered those who buy their phone on the cricket website, as I did? What about them? Or it it just tough luck? Does Cricket need to shut down their website now cause new customers CANNOT see and hold the phone the are deciding to buy? I've been a Cricket customer for 2 days now. I'm not liking what I am seeing. As Clark Howard calls it "Customer NO Service".
  • 03-08-2012, 06:17 PM
    julie.priest23

    hard reset of cricket txtm8 phone

    It is not the dealers responsibility to disclose warranties in depth if you do not ask.
    cricket allows returns within 30 days it is stated on the website http://www.mycricket.com/support/return-policy but they do have that 30 min cap.
    Sprint charges a $35 restock fee 30 days return in like new condition.
    VZW does not state anything other than they will accept a return within 30 days. Why did you buy it? You are able to touch hold and look at the phone in the store, that problem should have been noticed.
    Unusable would be a defect if unusable meant does not function for the intended purpose...
    My final recommendations Sale it privately
    eBay
    Craigslist.com
    local newspaper
    or possibly a pawn shop
  • 03-08-2012, 01:14 AM
    *me me*

    hard reset of cricket txtm8 phone

    i guess unusable would be a type of defect
  • 03-07-2012, 02:07 PM
    Lucie lou

    hard reset of cricket txtm8 phone

    maybe cricket could have made a smart phone where you could touch the top rows of letters without the top half of the phone getting in the way
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