Is my internet slow (Cricket broadband modem)?

I have Cricket broadband.

My download speed is usually 3.45 kbps. It usually takes about an hour and a half to download a 9~ megabyte file, such as a 4-5-minute song. It takes 10-12 hours to load a 20 minute video (360p) on youtube (on good days, it only takes 5 hours).

Is that normal? Can I speed up my internet (I always only have 1-2 windows open, only 1 thing at a time running)?

Do other people have faster internet? And could you tell me what service provider you use? :3

Thanks!

Your internet connection speed is abnormally low. You need to upgrade your connection for better browsing experience.
Meanwhile, Try wit some of the tips given below for faster internet connection,
* Check the Start up programs and remove the unwanted
* Maintain a Decent Space limit at Hard drive
* Check for Malware, Spyware and bots
* Clear cookies and temporary history files
* Close unwanted background tasks if any
* Reset the modem
* Browse with latest and updated browser
* Download using torrents
* Upgrade your hardware
Following these steps may fetch you a better result. You can see the difference in your connection speed by having a speed test before and after performing these steps. You can have speed test for free from ScanMySpeed.Com . You will definitely see the difference.