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  1. 09-22-2009, 09:22 PM #1
    Mommy2BeOf3
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    Where and How do i report bad business?

    I recently went to a Kay Jewelers and purchased a pair of $300 earrings. Upon getting home and wearing them a little while, i noticed that not only did some of the diamonds fall off, but they were only glued on and not set in. I did not buy the insurance with them, however...gluing diamonds onto a $300 pair of earrings is not a good idea considering the wear that they get. Upon going to the jewelry store that we spend thousands of dollars at each year they told me that all they could do was send them out and send me a bill for how much it would be to repair their mistake. I took them to another jeweler who was blown away by the fact that they were glued together. He told me to report them to the better business bureau because i pretty much got screwed. How do i report this? If we would have known they were glued on we would not have bought them and could only tell that they were glued on after all of the diamonds started falling off.
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  2. 09-22-2009, 09:22 PM #2
    sassy25
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    go online and search Better Business Bureau and fill in the complaint form
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  3. 09-22-2009, 09:23 PM #3
    jjohnson52388
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    yes go to the BBB and explain your situation they will put the red hot iron in kay jewelers side.
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  4. 09-22-2009, 09:27 PM #4
    scredawg
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    Take them to small claims...
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