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  1. #11
    manhattangurl10's Avatar
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    Reporting Cricket to The BBB

    Eric please reply to my pm

  2. #12
    ShaFlo's Avatar
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    Reporting Cricket to The BBB

    I will agree with you guys.... Customers complaint too much.
    Just call your credit card company to stop the charge
    or
    Go to a full service Cricket Store to Cancel
    or
    Go Online to disable you ABP (automatic Bill Pay)
    or
    go to any dealer Cricket Store to disable ABP

  3. #13
    BelaBee's Avatar
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    Reporting Cricket to The BBB

    Dispute chages with bank.

    They did that to a friend of mine.

    On my experience.. they never refunded me any money left over..

  4. #14
    Jaye J's Avatar
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    Reporting Cricket to The BBB

    Call Discover and Dispute it, its that simple. Discover will cover your *** and refund you, and Cricket will cancel for non-payment. They don't send it to collections, instead they will try to get you come back for free.

  5. #15
    jennnyy's Avatar
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    Reporting Cricket to The BBB

    Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.6) Sprint:PPC6800)

    if they are charging you for service and you arent even using their service i would report them...

    if they are not willing to close your account and you DO have service with a phone just port out to a prepaid that will automatically port your nuraber out

  6. #16
    Freight's Avatar
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    Reporting Cricket to The BBB

    I had this problem a few years ago. I used a company phone and called Cricket to cancel my account. I got billed liked you did. I called and called like you did and got the run around. Finally, I did tinker with the online bill pay options, called my bank and had my credit card nuraber changed (free of charge too). Finally, I called Cricket one more time and immediately said - GIVE ME A SUPERVISOR. I talked to this supervisor for nearly a half an hour. She was dead behind the eyes, so I told her I want to speak with her boss, and don't disconnect me either. Finally, after two more supervisors I was refunded the months of charges.

    My advice, be persistent. Basically, be a PIA! I was!

 

 

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