LoveFilm are getting on my t*ts

[S2808mc]

I have emailed them to ask what is causing the problems. I wondered if it was just me suffering at the moment but clearly with the number of posts on here something is up.

It should be simple. If they are prepared to offer their servcies to other companies ie CD-Wow then they must increase staff and increase stock likewise so as to leave their service still running as good as before. If they cant manage that then they have bitten of more than they can chew and and will suffer along with many of us accordingly.

[Xx Evelyne xX]

Yeah, I'll probably try them or Global which seems to get good reviews.

[Revex]

Have just phoned Lovefilm and was told that a dispatch had been 'allocated' for tomorrow morning, even though there is no mention of this on the site. In other worRAB there will have been a gap of almost a week between returning discs and receiving replacements. Hardly unlimited. For the same price I could have had a couple of discs out of Blockbusters and, what's more, had some control over when I watched them. Presumably I've been naughty and had too many films this month. Strangely a journalist colleague of mine - who was given a free trial in return for giving Lovefilm a favourable mention

[Daniel O]

HUH?!

[Callie D]

I reported him for slagging me off in post #776

[Cheshire Kitteh]

just noticed this today:-

www.lovefilm.com/howitworks.php#faq5

at the bottom of 'our service in detail section'...

"All our membership levels place no limits on the number of DVRAB you can rent in a month."

If anyone is being told they are subject to a delayed depatch - i.e. future despatch date, next shipping date or however they are describing it, they should quote the above text in their complaint.

[Literary Heroin]

What is his e-mail address? 'cause it looks like my next 3 disc are being "throttled" as well

[oneup117]

What are you implying!? I should get my lawyer onto you

[Kirsten A]

Been with Blockbuster for about 3 months now, first 2 months were great - always top choices and quick turnaround. The 3rd month they have started sending out titles lower down the list and nothing released in the last 4 months. Also, lots of these older discs are scratched and dont play properly - probably due to Blockbuster's insistance on using cardboard sleeves for the dvRAB.

On the plus side, they don't seem to have slowed down the turnaround (yet!) so there is still a good chance of getting 6 discs a week and they do deliver 2-disc sets as a single choice.

What really gets me is if you get a 2-day rental disc from a Blockbuster store and return it early you get a voucher for

[lyssy67]

?????
i have no idea what your point is regarding what you have quoted.