Thread: Billing mistakes here too...

have fun Ex Vu Agent...only 4 more months to go.

Called again to dispute the HD channels cost...was put on hold on and of for 30 minutes! Agent informed me that promo is only for rental clients...but I asked the agent who added the channels and he confirmed that the promo was for all new HD clients, regardless rental or purchase, only reason why I took them in the irs place. Agent requested a 40$ satisfation credit to compensate...we'll see if it's there next bill

Gimli coudn't care less if Agent made his bonus or not...he is not someone I knew personnaly. If it was a friend or an ex co=worker maybe i'll care a bit

Seems they finally almost got it right...

5900 rental charge are not appearing on this bill

A 10.32$ credit for the 5900 rental

The 40$ credit for being lied about HD channels being free for 6 months

A part I don't understand...I've bought a PPV package at 12.99$ for 3 movies. Instead of beng charged for the package the 12.99$ appears in the credit section.