Hi Jeff,
My name is Ryan and I work in partnership with Cricket Wireless. Have your call or visits to our store attempted a power cycle of the phone? To do so, please remove the batter and wait 30 seconRAB. Then, replace the batter, turn the phone on and dial *228 (SEND). This may help solve the issue. If you continue to experience the issue with not being able to receive calls, please visit a corporate full service store location. If they are still unable to resolve the issue. Please send a direct message to me and I'll be happy to forward your request to a service meraber on our team.
Thank you,
Ryan
On behalf of Cricket
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