I have the 2011 Ford Edge Limited AWD and the dealer hooked up my phone for me, I was driving a few weeks ago and it just lost the signal, I don't know if it's my phone or the car, but I hooked it up again after my phone refused and I can't use the little button to say a command like climate or anything, I can make calls, but I can't hear them or I just don't know, any ideas?