I am 48 years old and work as a waitress and bar person at a local hotel. Until three weeks ago I used to work behind the bar regularly every weekend at functions (mostly weddings). Some times for 12hours+ a day, without any proper break (five minutes for a cigarette break when able). Recently I have had hardly any bar work and obviously this has been a bit hard on the pocket. When I picked up the rota this week to find again I had no bar shifts, I went to see the person in charge to ask her why I had no bar shifts and if there was a problem. She replied yes and no and then proceeded to tell me that it was someone else's fault as he had promised the hours to other people, including the 4 young women (18) they had recently employed .
This person had approached me earlier in the day and told me that he was trying to share the available work in a more fair way; as I had already spoken to him last week about my drop in hours. I was satisfied with this answer until I saw this weeks rota. He went off to find the person who had said this. I think there was a heated discussion and he returned very stressed and upset and said he was going to do the rotas from next week. Again I was fine with this. Shortly after I went for a cigarette break. There were 2 senior staff sitting smoking, they blanked me, one remained seated and the other one went into the laundry. I told the seated one what had happened: he already knew and was very cool towards me. He said loudly and aggressively they needed more younger, part time, staff to draw customers into the bar . I pointed out that these were private functions I was talking about - an invited guest list, not the bar open to the public, I never work there. He stopped talking to me - completely; a half an hour earlier we had, I thought, been good friends. This really upset me. I returned to the bar very distraught and in tears. As hard as I tried I could not stop crying. I continued to work but felt so betrayed I just kept welling up an had to go home. No one wants a crying barmaid.
I am a very hard worker with excellent organisational, communication and interpersonal skills (I am a qualified teacher and this is my second job which I have had to take due to the death of my partner). I have given 100% for these people and turned up any time they have asked me to. I have use my own car and time to help the business out, I have even stayed on and worked for free when they have asked. I have been used and abused until someone younger and of course more attractive came along. I am no longer able to go back to this place; the senior staff are very close and closed in on me within half an hour, making it very clear by their silence that they didn't want me there. I don't know if I have a case but I feel I have been badly treated and driven out. Does anyone have any useful suggestions please.
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