what is physical security measure and a process-improvement measure ?

[Hamad Almusai]

company stores paper-based documents, reports, and personnel records in file cabinets and open shelves that are located in an open area of the office floor. Marge, an employee of 23-years, helps keep the paper organized by providing file folders and labels. She also directs people to the shelf or cabinet where a document may be found. As personnel records contain sensitive information, you feel that better controls can be put in place to protect the CIA of the records. company does not have the money to spend on a document imaging system, but you must improve the security of the documents.

Describe a physical security measure and a process-improvement measure that may be implemented to help safeguard the information. Please provide 2-to-3 paragraphs for each measure.