Hello!
Since I can't post to seedbox forum yet, I'm going to post it here.
I'm desperate..
I've ordered an seedbox from seedbox.fr, they promise a 2hr delivery within their operating hours.
Ok, it was around midnight when I ordered and the next day I waited all day for a welcome email from them.
I have posted on their support and received no reply.
It has been more than 3 days and no reply from them.
The most important thing is I was billed
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Thread: Problem.. Ripped off
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10-06-2010, 06:35 AM #1"Cooool."
GuestProblem.. Ripped off
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10-06-2010, 06:28 PM #2
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Problem.. Ripped off
Report to them paypal, if you used that? Hope you did.
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10-07-2010, 05:33 AM #3
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Yes, I used pay pal, although just for credir card payment, didn't have account with them.
I'm really angry, I had numerous account orders and they all were under few hours, not few days.
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10-07-2010, 08:25 AM #4
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Problem.. Ripped off
You can file a report. Am not sure how with the way you payed but look into it or mail them telling them you will report them to paypal.
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10-07-2010, 08:30 AM #5
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Thank you for your help!
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10-07-2010, 10:46 PM #6
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Good Luck. Hope you can sort it out and get your $ back.
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10-08-2010, 12:30 AM #7
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Problem.. Ripped off
I think you should wait it out. Most SB providers take longer than the advertised waiting time to create your account or install your dedi seedbox, etc.
I waited 2 days for mine, at first I thought I got scammed because support didn't answer. Dunno about seedbox.fr though...
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10-08-2010, 08:03 PM #8
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Problem.. Ripped off
Yeah, that was strange - no answer from the support.
I mean I work on tech support and we have a policy on customer answering - and that seemed strange.
They have answered me promptly, the seedbox will be ready tomorrow.
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10-09-2010, 10:16 AM #9
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Already? What did they say?
Originally Posted by abiko
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10-09-2010, 04:14 PM #10
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Problem.. Ripped off
Answered you promptly when they took your $. they should give you a response to when it will be ready. Try them again. If they don't respond then report them.
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