Log In Problems With Bitsoup

[Hannabug]

I made a donation to Bitsoup about a week ago and everything worked great, but today when I went to there sight I coudn't log in. When I try to log in it says username and password incorrect and when I try to reset my password it says email not found in database. Can anyone tell me who I should contact to fix this and how I can get in touch with them.

[Asalia]

I would suggest signing up again using the same account details you had before. Once a new account is active, PM a mod and explain the situation.
(I stopped going there -- it makes 3 times now my "User details not found". Screw them if they can't keep it straight... there's other sites that actually keep track of user's account details).

[CMLLV]

As listed in their forums. So guessing you sign up for a 2nd account and msg them and they reply back.

Hello Fellow Soupers

it has come to our attention that we’ve had many mis-routed requests for password resets and as a result many users have lost accounts and or access

If you are experiencing these issues please contact an admin and they will be happy to fix your account

Please include the following information when asking for a password reset

Username :
Email on the account :
last login (optional) :

After you send us this info you will receive an email containing your new password if the info provided is valid

No further Action is required

Thank You

T

[kim c]

As listed in their forums. So guessing you sign up for a 2nd account and msg them and they reply back.

If I had the email address of one of the admins that would work..
No i did not sign for second account..Well I did try about a week ago but they wouldn't let me Same ip address. But that was after a month of not being able to log in...

username justjohn
email [email protected]
thnx for your time

[vlueee]

some sites ban u instantly for having "dupe" accounts. if they detect 2 accounts on the 1 i.p it may auto-ban u. i dont know if bitsoup has such a script, but alot of other sites i use do. ur best visiting them on their irc channel.

[kingcrab2879]

Thanks for the suggestions. It happened to a few other people and i've been told Bitsoup is doing there best to fix it.

[Omar t]

I sent a msg to pags with your name and email address. Hopefully you get a responce.

[bar_enosh]

I have the same problem since a month of trying to reset password or even get a hold of someone.. please user name justjohn

Got this yesterday so hurry up and get an account.

With almost 95.000 members in our community now, we are heading for the finale
of Bitsoups growth. Not to many more people can and will be added, and with another 5000
more members the Bitsoup sign up doors are going to be closed.

This means that in less then 18 months of time, we are about to reach having 100.000
members sharing many thousands of torrents across our communities board.
We are both happy and proud that so many of you came to join us here, and we hope that like us,
all of you are here to stay as well.

they won't let me in power user with a great ratio a month of trying to reset password or get any help from an admin or mod from this site.. user name justjohn
email [email protected]
any help will save the last hair in my head plez plez
:wacko:

i used bitsoup all the time now i can't ..pizz me off

[No Shortage]

I sent a msg to pags with your name and email address. Hopefully you get a responce.

thank you so very much Melvin very very much !!

[Palmtree Panic]

im having the same problem can a member of bitsoup help me out

some sites ban u instantly for having "dupe" accounts. if they detect 2 accounts on the 1 i.p it may auto-ban u. i dont know if bitsoup has such a script, but alot of other sites i use do. ur best visiting them on their irc channel.

can u help me out with my bitsoup account too