I don't know much about windows 7, the computers i have worked on have all have been old and easier to work on. I was using my laptop and walked away to make a phone call when i came back it was giving me the "start windows normally" or safe mode screen. which would be fine except if i try to do either of those it goes to my log on screen and then goes to a physical memory dump blue screen and shuts off and starts again. I've tried going into the BIOS but the options on the computer are very limited and not much i can do on the computer without being able to boot it to actually do stuff. if you have any clue how to fix it please let me know, hopefully it is something easy because its brand new and I'm in Japan and i don't speak Japanese so resources and supplies are hard to come by.
Would love to reload OS.. Don't have it.