For the last 12 months or so I always seem to get charged about ?5 a month for WAP calls. Vodafone say that this is things like skype, messenger etc. I don't use any of these on my phone what so ever. The only things I ever use on the net are facebook and my yahoo email accounts. I am supposed to have up to 500mb free net a month snd my facebook and emails don't go anywhere near 500mb. I keep trying to explain to vodafone that I haven't been using any of these things and they aint being much help. One said I just needed to type in a code and it should sort the problem out, then another said they that maybe I have skype or messenger on my phone and just need to remove them as this can sometimes happen. He said it happened to him and charged him a fiver. I said I havent downloaded anything on my phone, and he said sometimes it just happens, but they can't reimburse me as they would have to reimburse every customer that had the same problem. How can they have a right to charge me for something I haven't done or used? Is there anything I do about it? They aint been very helpful on the phone when I am speaking to them
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