I bought a Samsung MyShot II on Cricekt online store at Mar 26, 2010. I signed $40 plan plus mobile email $5/month.
My total bill was: HanRABet 109.99 (after $50 online discount) + $15 activation fee + $5 mobile email for 1st month + $10.17 taxes + free 1st month service = $140.16
Today I thought it is time for me to pay next month service fee. I login my account, it shows:
Service: Monthly Plan
Billing Period: 04/25/2010 - 05/24/2010
Due Date: 04/24/2010
Past Due Charges: $0.00
Amount Due $9.16
Information is current as of 4:10 PM EDT Thursday, April 22, 2010
This is not a right bill, because I know I should pay $40monthly + $5 mobile email + tax = maybe around $48 for next month's service.
Called Customer service, she said the billing was generated by system and she was unable to do anything. She said just go ahead to pay that $9.16 and her system showed that my next pay day would be May 24.
I don't want to owe Cricket or anyone's money. I want to pay correct bill. I worry about if I don't correct this mistake, what could happen with my next bill?
Anyone works for Cricket or any Cricket dealer could help?
Thank you!
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