I got this phone in 2010 and it broke in 2011, I have not even attempted to use it since today and all it can do is charge up and switch on but then it freezes with the 360 logo and will not move past that at all and I would like to fix it if that is possible the phone make is a samsung 360, My samsung has frozen on start up and is stuck on the vodafone logo with "360 written" Is the a way of resetting the phone without accesing the menus?