has forgotten it,!? He has a Samsung r60 plus laptop. He did NOT create a password reset disk or flash drive. We log on - and get to the Windows password screen and can't get past that to log on as the password he says he set up doesn't work.
Neither does the previous password we created for him. We have tried using either his or the previous with CAPS on, but no joy.
Would appreciate any assistance. He need this for his homework and exams coming up
Thanks