Thread: Sony Ericsson Customer Service - your experiences.....

I've only actually had to call them once, but it was a pleasant experience.
I just needed to get them to set up my unlocked Sony Ericsson phone with Rogers Wireless so I can use the mobile browsing and etc)

Although both parties didn't seem to know too much of what they're talking about, as they were sending me back and forth but the agents I came across were all very nice and patient.

damn, i still use SE k750! very useful and versatile phone, i upgraded a lot of things etc,and i even create the drafts for my beats using the program "Vibe" so i can export them as a midi file, then go to the studio and drop it on the sequencer and i have 60% of the job done. it's great, especially when u ain't got time to be in the studio all the time, or u can't take a laptop with u, very useful phone, i would rate it as 10/10.

oh and by the way, i forgot to mention that i have never experienced serious technical problems with my SE phones.

thank you

I don't really have one hehehe!!!:laugh:

Me too. i will rate them 8 (highest is 10).

I think customer care service of Sony Ericsson is very good but some times there are some technical factors which shouldn't be include into it. Overall your daily problems has been solved very well or you can say 24 hours.

very good

they werent very hepful when i rang regarding issues with my browser. it refused to open and when i rang them they referred me to the Network provider.. and then 3 said it was a problem with the phone (which i knew all along). yet sony still refused to help

Hey couple of days ago I had some problems with my SE K850i, the flash was not working, I took it to my nearest customer care location, they were really helpful. I'll say that, Sony Ericsson's customer care is actually on of the best in this world. I really enjoyed talking to the rep in Sony Ericsson.

They asked me to leave the phone over there because they needed to send it to their technical section, they promised me that it would be fixed with in 7 Business days.

I went back after 7 Days and took my phone, everything was completely fine with the phone after I got it back, I was really happy because at that time I really loved the K850i.

Do you think sony Ericsson has enough service centers?