i have j10i 2 for unlocking but when i tryed to unlock its always giving problem can u tell me how to unlock this phone i'm using se-tool

PHONE STATE: "RETAIL"
FLASH CID: 0080
OTP LOCKED:1 CID:80 PAF:1 IMEIk CERT:RED
LDR:2010-03-02 18:05 1212-4656_DB3350_CS_LOADER_ACC_SDRAM_R2A096
LDR:2010-03-02 18:06 1212-4655_DB3350_CS_LOADER_APP_SDRAM_R2A096

Model (from GDFS):J10i2
MAPP CXC article: R7BA076 prg1231-1917_GENERIC_SU
MAPP CXC version: R7BA076
Language Package: TELEFONICA-O2
CDA article: 1235-2896
CDA version: R14A
Default article: 1229-0655
Default version: R7BA076
PROVIDER: 000-00
SIMLOCKS NOT DETECTED

now when i'm trying to unlock it shows problem
PHONE STATE: "RETAIL"
FLASH CID: 0080
OTP LOCKED:1 CID:80 PAF:1 IMEIk CERT:RED
LDR:2010-03-02 18:05 1212-4656_DB3350_CS_LOADER_ACC_SDRAM_R2A096
LDR CAPS:SYSTEM FLASH SIGNATURE AUTH
LDR:2010-03-02 18:06 1212-4655_DB3350_CS_LOADER_APP_SDRAM_R2A096
LDR CAPS:SYSTEM FLASH GDFS FILESYSTEM TA
[a2_usercode_reset] failed, err:101D
[a2_shutdown] can't get ACK
Elapsed: 18 secs.

plz tell me how to solve this problem