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  1. #91
    Pinza
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    Bell TV: Moving to another home questions

    I will answer what I can for you;



    Bell recently changed the rules for Move Orders. If a Customer has an HD Receiver ALL receivers (SD & HD) on the account are installed net free, meaning, you might pay $50 for the extra lines but will get a Credit on your next bill.



    As they are now using DPP LNBF's they will probably NOT use an SW44, they will install the DPP LNBF and run 2 lines, 1 for the 3100 and 1 for the 9242, this receiver will also get a DPP Seperator behind the unit.

  2. #92
    Roman Centurion
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    Bell TV: Moving to another home questions

    If you were just calling TV, you would give them about 4-6 weeks before the install date at the new place.

    You should call 310-bell to have move orders done for all services at once.

    It should NOT affect your current services. You could put the account on temporary programming suspension if it were going to be longer than 6 weeks. That should not affect any of your discounts. If you don't want the suspension, your billing will continue on as if she were getting the signal.

    Make sure that you get a time frame for the installation date. If it's done right, they will give you a morning, afternoon, or evening time frame. If they tell you that your time frame is "all day", then there could be something wrong with the order.

 

 

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