I was checking on my Bell Bill and programming and I spoke to a CSA and he informed that it is going to finally happen, that the Legacy package is to end in approximately one month. Present customers are to receive a letter about the change and will be migrated into the Geneisis package with an increase in montly billing and less channels.
The agent told me that he had heard this for the past year but it is finally going to happen and they will no longer carry the computer programming for the Legacy package.
The CSA had no idea if Bell was going to offer us any incentives or not. Apparently there are only 7% of their customers on that package.
When I asked about the grandfathering of the Leagacy package he could not answer what the policy was in regards to that.
Has anyone else come across this information,received a Bell letter or this just an other rumour?
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