Thread: 3100 Problems Thread

If you have a second receiver, try swapping them over and see if the problem follows the receiver or the cable.......

If the problem follows the receiver, you most likely have a dying receiver, if it follows the cable you will need to do more investigation / troubleshooting.

If you have an Upgrade Kit installed, try doing a check switch.

Let us know what happens.

I called about a new card, but they told me that I did not need a new card. I though that was quite strange. the lingo they used was pre aladin?? I tried one of my other old blue cards and the signal loads right away and I can watch the free bell channels, but anyting else it tell me that my smartcard does not have permission to view.

I couldn't agree more picard1, i have spent the last year being laughed at by my in-laws for paying for bell while they used their fta boxes and they bragged of free ppvs. Last night, i got the joy of not picking up the phone when I saw they were dialing, figuring they wanted to watch the game.

You will never watch tv the same way again......
Enjoy the PVR, and never having to watch commercials again

I don't think I have seen the refurbished 4100's come up for sale, they are used mainly for Rental customers.

A refurbished 3100 should be available for around $49 I believe.

Nimiq 1

Two 3100 both get real hot.

Wow, that's a pretty generic question.

Did you plug in the power? LOL

Did you connect it up correctly?
Do you see *anything* on your TV?
Is the remote ID correct?
Did you try the front panel power button?
Did you try removing the card (which is likely out of date).

This is often a cabling issue. I've seen numerous times were a single strand of wire from the outside connector is touching the centre wire. The charge builds up and releases causing the signal drop. Fixing the connector (try replacing all of them, cheap and worth a shot) and properly grounding the cable may resolve it.

Unfortunately there are many potential causes and a hardware failure in the IRD is one on the list. Try the simple and low cost ones first such as what has been usggested so far in this thread. There are a number of other threads on the subject that you might want to search for too.

If same transponder, same cable, same connectors.........then the 3100 is probably at fault.

I would double check all your connectors to be sure though.

Please supply the first digits of your Card.

S04**

Then I can tell you if you need another Card or not.