Animal Planet on News and Learning 1

07-30-2010, 07:56 PM

I first found out about Animal Planet been added to News And Learning 1 in April only because I read this Forum.

**Anteater** · 07-30-2010, 08:58 PM

Just called up and got the new News and Learning 1 package with Animal Planet. The CSR didn't know what I was talking about at first and kept insisting that Animal Planet was part of the Family 2 package. After waiting on hold for 5 minutes while she went and asked her supervisor (I'm assuming), I got put on the new package.

20 minutes on the phone just to get a free channel? Why didn't Bell just put everyone on the new News and Learning 1 package when there's no other change than the addition of one channel?

07-30-2010, 09:26 PM

Animal Planet was always part of Familly2. I didn't check the website, so i'm not aware if there was any changes planned.

Animal Planet could be taken as a pick and pay channel for 2.50$ per month (unless prices changed since I left BellTV)

07-30-2010, 09:37 PM

If you get news & learning 1 but aren't getting Animal Planet, does going to the website and 'resyncing programming' fix it?

Or do you really have to call?

07-30-2010, 10:06 PM

Hopefully it will happen automatic as the hope of a CSR helping you is next to nil.

07-31-2010, 02:14 AM

Bell does run into some technical difficulties when there are channel changes like this. Before April 17th "Infozone" contained the news of these changes from the new CTV contract. However, about a week later Infozone was updated to contain that this change would occur on May 1st.

This sounds like the extended "free preview" some people got on TSN2 due to a technical glitch.

07-31-2010, 03:17 AM

Last time I called them programming went dead on ALL receivers except one. This was for a simple programming upgrade.

No, these idiots should get their act together and update everyone's accounts THEMSELVES. If N&L 1 is getting Animal Planet now, I should be seeing it, but I am not. There should not be a "NEW" N&L 1. This is rediculous.

07-31-2010, 03:39 AM

you are right tatatatoto, i just check and it is on news and learning 1. i wonder if they will make some other change??

07-31-2010, 03:39 AM

I just looked at

http://bell.ca/shopping/portlets/per...acks_fpel.html

And it says "BBC Canada" is part of news & learning 1.

But it is also in variety 2.

I thought BBC World News was in news & learning 1 (channel 510), while BBC Canada (635) wasn't.

Clarification is needed. The web site is just confusing.

07-31-2010, 03:46 AM

Maybe I'm being paranoid but with the high jinks Bell has pulled, I can see myself losing my retention deal plus being moved off my $10HD package by changing my News and Learning package. I don't need Animal Planet that much right now.

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