My opinion on that promotion was the same as yours
The 200+ channels are not by choice, we must take all these in the crazy packages they offer to get the few channels we actually watch. Give me 20 channels that I really want and let me pay only for them...
A $4 increase isn't enough to make me re-invest in more equipment with another provider, everything seems to be going up anyway. What I don't like is the lack of explanation, what is the increase for? Why are people reporting different amounts? I know the $3 Digital Service (or whatever) was a joke, but at least they attempted to rationalize it.
forgetting about the bundle price with this new pricing.
now
$73 Ultra Value Combo (6 themes)
$10 HDTV
$ 3 Digital Fee
=$86
New brochure
$59 Digital Essentials (6 themes)
$19 Premium Movie package
$15 HDTV channels
$ 3 Digital Fee
=$96
Wow. What a scam. If I move to new pricing it will be a $10 increase not $5.
Bell has every right to charge whatever it wants to its customers.
You didn't get the $3 Digital fee earlier this year?
My bill has increased at least $15 over the last 3 years. I find this last $5 increase unacceptable and untimely.
I called to cancel but was offered a discount not to leave.
I called today and spoke to some CSR who was about as cryptic as the notice on the bill notifying me of a $4.00 increase. When I inquired why some increases were $2.00, some $4.00, some $5.00 all he said was "depends on the package". When I asked for details, he said "That's it..." I told him thank you, and said I would be calling back shortly to cancel. He didn't say a word more. Didn't exactly try to sell the virtues of staying with Bell. Why do I suspect mine was not his first disgruntled call concerning this increase.
Thanks for your typical customer service buddy. I hope there are some Bell management people reading these forums so they know why their customers are so annoyed with Bell TV.
Imagine this: My last bill said that I was to get a $4.00 increase. My new bill does not have any price increase on it. What gives? Am I in for an increase when my contract ends, or is this just a misprint?
For those on a contract, it says you can cancel service if you don't agree to the new charges. You have 30 days from the time you received notice. That is what I read in section 3 anyway:
http://www.bell.ca/web/tv/en/all_reg...l_customer.pdf
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