I'm sorry to hear that
I really wasn't knocking you, but I'm sure you shake your head at how little some coworkers know about the product they are providing. Techs like you should be encouraged to use your knowledge of the technology to help customers, instead of stifled for not up selling enough, or spending too much time helping a customer. Unfortunately, it sounds like there are other employees/installers/managers/etc like you, who are finding work less than enjoyable due to the policies of Bell. Please continue to help out in here, but be careful of what you say, as another member (former Bell CSR) had some problems due to comments made here. You will take alot of heat from members, as when we, as customers feel we have been wronged, we want to complain, and Pro Bell people will get an earful
I guess its human nature (I'm guilty of it too)
I hope you had a big glass of water before bed, so your hangover won't be too bad this morning
Bookmarks