CBC-HD Missing on Bev

[eugene]

CBC-HD is missing on my program guide. I called Bell ExpressVu and they said it was down at the source. Can anyone else confirm this?

[jb1]

To lie is one thing, but to perpetuate that lie when getting caught is another. Bell is very aware of the fact that they lied to their customers, and AEV clearly does not understand, either through ignorance or the fact that English is obviously not her native tongue--either way, it would have been nice for them to acknowledge that they caused this problem, instead of trying to pass it off as someone else's problem, then try to tell us that we misunderstood what they were telling us.

I just wish they'd do their f'ing around at 3 am, instead of in prime time. Why test changes at such a critical time when they are obviously completely inept at fixing the problems they create (like the myriad of firmware bugs)? And own up to the mistakes please, Bell.

I seriously think they are risking a class action suit against them, but am having trouble deciding what the focus of the suit could be. You can't really sue them for their absolutely piss poor mis-informed customer service, but how about... Faulty equipment? Substandard delivery of the service that we are paying for? Continued 'pushing' of firmware onto owned equipment, without the ability to refuse this crappy code, resulting in bugs? Being complicit in the whole FTA satellite piracy problem?

I'm guessing EVu will be spit out of the whole mess that is the current BCE structure once the OTPF completes it's takeover, and it will be sink or swim for EVu in the open water, all on its own. The only thing of any value in this company is it's 'paying' customer base. An asset that is surely shrinking, not growing.

[jb1]

Since Bell is my only option for programming that includes a paid subscription to NHLCI, not going to happen. Thanks for your contribution. If you don't like the complaints, don't read the thread.