T-Mobile - renewing plans - affect which lines

[JackReynolds]

Yeh, most my calls will be mobile to mobile. most all other calls will be from clients. easily reaching 2000 minutes. incming calls will be forwarded from our pbx. If we need more minutes we can just upgrade the plan. I guess the question at hand was laready answered. Tmobile CRS when you call the toll free number says upgrading the plan will upgrade all phones on the Family 2000 Promo, not just one. So which is it?

Thanks

[nanna]

I would reccomend going into a corp store, telling them that you only wanted to only upgrade just one of the line. if they tell you have to upgrade them all thats BS, they just want the commission on a full upgrade. you CAN upgrade one and not the other, if otherwise go to a authorized dealer and upgrade they will do one and not all.

[jay_naguit]

I would reccommend having a plan and going down to a corporate location and giving them what you would like to do and take suggestions. They way our commission structure works and our company goals. we aren't going to push upgrading all five lines.just what you need. We are moving in the direction of giving great customer service with our call centers and in our retail stores. If we aren't listening to you and making you do something else we would be going in the opposite direction. So go down to a corporate store. And we will be glad to assist and answer all your questions. ~via BB (wap.rabroad.com)~

[Aphrodite_Mermaid]

agreed

[[[bubbles]]<3Aaron]

If you have a Fam time plan and change the priceplan to a promotional priceplan that requires a contract, because the priceplan effects all lines all lines will have thier contract renewed.

If you have a fam time plan and want to upgrade your phone on 1 line the contract will only effect that line because the other lines are not doing anything.