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  1. #1
    nisar j's Avatar
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    T-Mobile - renewing plans - affect which lines

    Hello,

    I have had T Mobile for three or four years. I do not have any phones in contract at the present time. If I renew a Family plan with t Mobile do they renew or contract each and every line on the plan? Any way around this?

    I want to renew a family 3000 plan. which I have only 5 total phones.

    3 of the lines just get forwarded to my bb.

    Not that it is a big deal to have a contract for 12 months. I just feel obligated to T Mobile. So if I disconnected early that's 200.00 per line - that's 1,000.00 to disconnect services early.

    Lately I just have been purchasing phones outright. Maybe I can go with something else besides a promotional plan? Anyone know of a better deal?

    5 lines - 3000 minutes
    1 with bb service
    all have unlimited SMS text service and picture message
    I need about 3000 minutes
    and I am the primary user of all lines
    1 phone gets about 15-30 minutes a month.
    I do occassionally go over my monthly aloted minutes - I am willing to pay additional.

    Is there another plan or additional I can pay with out a contract.

  2. #2
    Haru's Avatar
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    T-Mobile - renewing plans - affect which lines

    I have been with t-mo for almost 4 yrs also and they will only renew the line that you specify, but beware T-Mo is switching over to 2 yr contracts. They are doing away with the 1 yr contracts.

  3. #3

    T-Mobile - renewing plans - affect which lines

    you can renew one line on a family plan without the rest..

  4. #4
    MeltandFlow's Avatar
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    T-Mobile - renewing plans - affect which lines

    Andrewd

    do you mean that if I have 5 active lines. I can renew my main number. But I still would need the other 4 lines active also. Does T Mobile activate all 5 lines on the contract ?

    Thanks

  5. #5
    PMoney's Avatar
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    T-Mobile - renewing plans - affect which lines

    You can renew the one line and continue to pay on a month to month basis on the other 4 lines.

  6. #6
    steph.'s Avatar
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    T-Mobile - renewing plans - affect which lines

    Correct, If One line would like a new phone and the rest love there phone. that one line can be renewed without affecting the rest of the family plan.. I came accross this same sutition with a customer yesterday so it's funny you ask this.

  7. #7
    >>BOb<<
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    T-Mobile - renewing plans - affect which lines

    TMobile said that's not possible. When renewing with a family promo plan you must renew a contract for each line for a minimun of 1 year. Sounds Crazy

  8. #8
    ostevieo's Avatar
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    T-Mobile - renewing plans - affect which lines

    No, If you want to upgrade just one phone on the family you can without renewing the entire plane.. I do it everyday..

  9. #9
    xzerlotx's Avatar
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    T-Mobile - renewing plans - affect which lines

    Well I called direct. They renewed all my lines. I think I am going to cancel within the 14 days. I am sure they will give me a hassle, like they have every other time. Service is good but the CSR do not know what the hell the facts are. Are corp stores different from when you call in? Or am I just dealing with idiots at TMobile.

  10. #10
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    T-Mobile - renewing plans - affect which lines

    i would recommend upgrading your phones and getting onthe myfaves plan, and adding the mobile to mobile onto your plan with the unlimited text, and blackberry feaure. if each line has up to 5 people that they talk to on a regular basis they can add them as their favorites and its unlimited calling to those numbers. and if that's working out you might be able to drop it down to the 2k minute plan!

 

 

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