would I go about doing this? I have an alltel prepaid that has been out of minutes for several months now, that my friend gave to me (a Motorola Hint). I called customer service today, but they were unable to do what I wanted them to - I believe they just didn't understand what I was asking them to do. Is it really possible, if I took this phone to my local alltel retail store, for them to make this happen? (Note: this is not a phone in a box purchased from Wal-Mart; it's a phone that my friend purchased at our alltel store.)