hi everyone. i hope someone can help me. i have been a long time cingular cell phone user (close to 10 years). i had a $5/mo pkg which gave me unlimited text, media, and internet service. i just recently noticed that when i couldn't get a text photo i contacted AT&T. they tell me that my service was changed and if i wanted these services i could call, blah, blah, blah. also they have been trying to get me to convert for a while (the cingular service i had, i also had over 9,000 rollover minutes which i would lose if i changed plans). of course, i refused to change plans.
is this the way AT&T operates? has anyone experienced this? although i wrote them a very terse email today, i haven't heard anything back from them. is this the way AT&T operates. I also notice when i had cingular, i had a signal in my house; now under AT&T, i can't even get a signal in my own home office!
i am quite livid right now and am looking to change carriers. i considered the IPhone but once hearing that apple doesn't know when or if iphone will move to other providers from AT&T, iphone is no longer an option to me.
can anyone give me any advice or their experiences? certainly would be appreciated. thank you.
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