if I have battery connected and AC power connected try to turn on battery LED flashes 4 times.. nothing turns on...

if I have battery connected and no AC... same thing...

if I take out battery and just plug in AC I get nothing...

I tested power supply, 19.2VDC...

Battery indicator leds when pressed shows 1 LED which is 25%, after plugged in nothing increases..

tested power switch inside laptop, seems it only gets 3VDC when battery is connected? I'm guessing gateway doesn't let you run your laptop with no battery? so they force you to buy a new laptop or new battery? That's pretty crappy if so..