well im thinking of working as a tmobile representative, can anyone tell me how i'd go about doing this route? am talking about the people customers call (over the phone) who need help with things about their cell phones/plans/upgrades, etc. how can i work like that job, whats the name? i dont have any work experience, am i supposed to write a resume? im really interested in cellular devices and just would like to have a job with them. can i apply online or would they just not even view my application? am i supposed to go to the actual retail store to ask for an application about this position and see if they have any openings? could somebody help give me advice?

thanks