I just got my Blu-ray player off amazon yesterday and we set it up and when turned it on and needed to be updated to the new firmware well so we plugged it into the internet and it downloaded it and when we try to play cds or movies it shuts off right when it starts playing the song or movie. Why whats wrong with it and if I bring it in would it beable to get fixxed???
it say the install was completed and thats it!