I got a replacement blackberry 9700 from Rogers because my device (which was under warranty) was having issues. They told me to ship my device back to them within 15 days and if it has water damage or other damages, I will be charged for the replacement device $500. My question is, what is their definition of a damage? I have some small scratches on it, the black colouring on the E key is chipped and the silver line at the bottom of the device has a small, but noticable chip (I dropped it when it was less than a month old). Will they consider it damaged and charge me $500? I'd hate to send it back for them to tell me it is damaged, and then tell me that they can't return my old device back (because I don't want to pay $500 for a refurbished blackberry).