I had a trust deed which finished in 2010. October of last a company asked me if I would like help to claim back PPI, its a no win, no fee, so i thought nothing ventured, nothing gained. I received a letter from one of my banks offering me a settlement, to which I agreed, after many weeks of waiting for a cheque, i called the back asking where the cheque was, to be told the amount offered was used to clear 'outstanding debt'. I was under the impression that the banks/credit card companies, agreed an amount to be paid when I started my trust deed to close the account once payment was made from the funds from the trust deed, so therefore once the trust deed is done and cleared, there should be no outstanding debt, can someone please give me any advice on this please