Film Vault

[Tiffany Baby]

For what its worth ive dealt with filmvault in a business capacity for close to 10 years, the sudden death of a very decent guy has no doubt left them in disarray. They are a fantastically honest and fair company so anyone waiting, just be patient and ive got no doubt they will clear up anything at the first opportunity.

[henryw25]

Thanks Dickie

[queen bee.]

Totally agree, I think it was Steven I always dealt with over the phone, Great guy always chatty, I have no idea if he was the owner or just an employee. Still very sad.

[Unknown]

Sorry to hear that.
Just as i was about to make a substantial list.
Used them a nuraber of times.

[ldytgrs_11]

Heard anything about your collection yet Chump?

[VICTORIA Joachim]

nothing. no contact. no attempted deliveries.

what is starting to annoy me is that almost every time i emailed film vault i would get a reply from a different person. I reckon i have about 6-7 names plus the guy who answered the phones. So what i cant understand is that if the owner dies - why cant the remainder of the staff deal with the outstanding deals? It wouldnt take much to email or phone everyone concerned.

Now call me cynical but the bloke that used to answer the phone and also the bloke who recorded the telephone system menu were the same person. Also the person that has died I believe to also be a bloke.

Now if i were small company wanting to appear larger than I was then i would also put fictitious names and departments on correspondence too.

So as i see it - this guy has died and as such there is actually no one else left except maybe his unfortunate wife/partner to deal with the fallout. Hence all the problems.

All IMHO of course as its the only way i can explain what is happening.

Cynical Mode Off

Anyway i'm ****** off but theres nothing i can do about it. So will just have to see what happens

[munkismile]

Seems really odd, Megant never replied to my PM! No reply from my email direct to FV...

Just the waiting game I guess, Hope you hear something soon

[lex_lnrd]

Hello everyone. Parcels have been returned to sender so most of you should receive your collections back. Please email me at [email protected] if anyone has any other queries and I will do what I can to help. Please provide a contact nuraber so I can call you. There is no one at the Film Vault and it will not be open anytime soon.

[Tabby!]

ive emailed you as i've had nothing back

[Hondaalldaii!!!]

Any luck yet Chump? Just opened my box and there are several DVD's that have been smashed to pieces, One of them pretty rare. Obviously happened in transit back and forth being mauled by the courier company..Not good