I am trying to restore the factory settings on my work Nokia E5. I have entered the code to allow this which is fine, but then it comes up with "End all active calls or connections first".

There are no active calls and only the 3G connection active that I am aware of (and I don't know how to turn this off).

Please help as I need to reset my settings ASAP!

Have any quesstions, let me know!

Thanks