HI I HAVE A HTC SNAP JUST GOT IT AND IM TRYING TO PUT MUSIC IN IT WITH WINDOWS MEDIA PLAYER WITH MY LAPTOP AND WINDOWS MEDIA PLAYER SAYS CONNECT A DEVICE AND I ALREADY HAVE IT PLUGGED IN MY LAPTOP. THEN I WENT TO MY COMPUTER AND THEN TO REMOVABLE STORAGE AND THEN A DRAGED AND DROP A SONG AND IT WONT LET ME ITS BLOCKED.. WHY? PLEASE HELP