I have a Plantronics Discovery 925 Bluetooth Headset. I am curious if there is a firmware update for it. It a GREAT headset. I have had this one almost 2 yrs and never a problem with it. Now though, I am having trouble with distance from the phone. It gets very crackly sounding when talking to someone and I have had people complain that I am "breaking up" when speaking to them through the ear piece. I have never had this problem before, in fact, I have been upstairs with my headset while my phone was downstairs and it would still maintain a fairly good connection. Recently it has been having the previously described symptoms and also it lost the connection in the middle of a call yesterday and I was only about 10 feet away the phone. The max distance is supposed to be 30 feet and I have often times been further away than that from my phone and still able to carry on a conversation. Maybe it's just getting worn out. I don't know. Any answers would be greatly appreciated.