ok, many of die-hard nokia users claimed that nokia is SUPER user friendly in terms of its s/w. I beg to differ. Comments welcome but not hostility.

i have used Nokia (3650, 3530, 6610), Motorola (T720i), Panasonic (GD88), Sony Ericsson (T610, T300/310), Samsung (V200, S200/300, T100, N620)

3 things about Nokia user menu which I find particularly non-user friendly.
1. SMS. after typing and sending, text does not disappear or return to SMS menu. either u "clear" all or "option->clear text". worse, some users not sure whether sms already sent or not, send 1 more time, resulting in receiving 2 same sms.

2. Menu. the menu (other than 60 series) does not show all available options, unlike Sony Ericsson, Motorola and Panasonic. U need to scroll 1 by 1 to find the item u need. = extra key press. like panasonic GD, once enter menu, juz scroll left/right, up/down and select.

3. shortcut key. in the menu, when a list of commands is available, nokia seems does not support using number shortcut keys. u need to scroll faithfully to the option and choose the option.
i would prefer "options->3", for example.