Returning Bold

08-26-2010, 02:21 PM

Hey not everyone likes change and are fine where they are at and don't need the newest devices out there. Unlike me if its new Ill at least get my hands on it for a few weeks and kick it out the door

**blondie** · 08-26-2010, 07:07 PM

Definitely and that is why Rogers has this great no questions asked return policy as long as youre under the requirement

08-27-2010, 01:35 AM

Yes it is a great thing that they allow the customer to test the phone out. However, i just logged on to my rogers account online to verify my plan is the same as pre-upgrade, and it seems that i no longer have unlimited txt. It is at 2500 for $10. I immediately called in and the lady told me i would have to call retention tomorrow and they will put it back on my account. Hopefully i remember to call so i wont get fried with overage fees.

08-27-2010, 05:18 AM

Yeah they WILL put it back for you i am certain. The reason you dont have it anymore is because unlimited text is not offered anymore at this time and went back down to 2500.
You got it while it was unlimited and they will be able to give it back to you im positive since you cancelled the HUP and just want to go back to what you had before.
If they really cant give it back because the system wont allow it, demand a discount on your current 2500 pack.

Cheers.

08-27-2010, 07:23 AM

I think Rogers' return policy sucks. 30 days is good. But 30 minutes? That is unreasonable.

Who uses the phone a minute a day? The minute is used up just waiting for people to answer the call.