So my phone went dead. The screen is black no matter what even though its on. I asked today that i wanted a new phone since one of the works from this at&t store i went to told me it was discontinued. So they made me call this number and someone helped me to get a new phone but im not sure what they are going to send. ANOTHER RUMOR is that they are giving the lg vu as a replacement but that phone is garbage to me. Any help?