I have been a faithful customer for TMO for over 4 years, I've upgraded my phone every year. They have the nerve to offer me a deal on the Sidekick 3 for $299 when they would originally charge me $399, a deal that I didn't ask for and yet I want to get the 8700g and the best deal they will offer me is $349. I've talked to 2 reps just one this morning and I am so angry with them. They refuse to budge, I told them why would you want to give me a deal on a phone I don't want but can't give me a deal on the phone I do want, it makes no sense to me at all. The rep that gave me the $299 deal offered me the deal put me on hold and talked to the supervisor and the next thing I know he comes back and says it's in the notes if I upgrade to the sidekick 3 it will only cost me $299 and my account isn't even eligible for an upgrade discount. I'm only 4 months into my new 2 year contract. I am so disappointed with TMO I have the cash to pay for the phone but just the idea that they will give me a deal on the phone I don't want and refuse to give me a deal on the phone I do want. I can't even bring myself to go purchase the phone from them. I am SOOOOOO Iritated I could SCREAM!!!
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