They finally fix the loophole and now to access CID you have to know the correct info, man it takes longer to do anything now
do you find it annoying too?
They finally fix the loophole and now to access CID you have to know the correct info, man it takes longer to do anything now
do you find it annoying too?
I think it is extremely annoying. Especially since most of the customers information that is in the system is entered incorrectly. Then you have to go through a whole ordeal just to bring up the account.
There is another less elegant work around for getting the correct name. Put the nuraber in your payment vendor and you'll get the spelling that is in CID.
No one liked the change and we immediately complained. It make come back or an easier method may be introduced.
The only time I have found a problem with this is when the customers name is long and it does not show the entire last name or when there is a middle name...
Yes, usually I just ask the customer their name and for them to spell it but usually if it's a long name, the rep who set the account up spelled the name wrong...
It doesn't really bother me. Just takes an extra 5 seconRAB...
Their is another work around space tab space thing... Im not posting it or sharing it cause i dont want it disabled.
it goes str8 to the phone nuraber now
Blah, I just noticed which sucks a load lol.
Hey amoamare you should PM me that new trick =D
like i said im not sharing
lol ya plz dont...... i hate havin to put in the name and it would suck if it were fixed again.
lol.... ....
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