hard reset of cricket txtm8 phone

[bbyckz.]

I bought this total piece of garbage since my flashed Q was having coverage issues while travelling. i tried to return it and they said you cant return it if you have used it for more than half an hour. i was stunned. how do you perform a hard reset on this piece of garbage so they wont know how long i have used it. which was like an hour and a half by the way.

[mookie pookie]

:^/ Have you tried using QPST, CDMA Workshop, et. al. on it?

[tiger]

no i was hoping there was an easy way to hard reset this thing. im just a beginner but i will try qpst yes thanks. cricket said i have to have used no more than 30 minutes to return the phone, can i reset the minutes used counter in qpst

[starlove2]

There should be a way to do a master reset of the phone through the phone menu. I do need to add my comment though. I think it is morally wrong for you to buy a phone for the reason you stated then try to reset it back to like new and return it. In my personal opinion that is theft in many ways. It's like buying a car driving 1000 miles then setting the odometer back and returning the card 2 days later and saying you just don't want it.
Also you might and might not be able to do a reset through QPST or workshop.

[Alicia Arroyos]

I think this is also wrong since I not only own three stores, but I also think it's considered theft. Also since you have already gone to the store there are probably notes on the account, and from what I hear corporate stores can look at you account and see how many minutes you have used since you changed the esn.

[ChristFTW]

they never told me what the warranty was when i bought the phone. never in my wildest imaginings would i think the warranty was half an hour. when i took it back to where i bought it they said we dont deal in returns at all, go to a corporate store. they didnt even look at it. when i went to the corporate store they said we cant help you at all, there are no returns for that phone. what is morally wrong is atrocious customer service. what is morally wrong is for cricket to make a smart phone with a talk life of about an hour. there are no notes on my phone because noone ever tried to help me

[ipodfan0330]

i want to return this garbage phone after using it for an hour and im the bad guy???? I USED IT FOR AN HOUR

[gary r]

theft, you know what this i like, its like buying a car and not talking about the warranty, when the guy comes back the next day you tell him, ya the warranty was 100 miles, you drive it 250 miles, sorry

[Capt Artoro Li]

i did not buy this phone just for the trip i was on, i actually blew up the internet access on my Q trying to put GPS on it i was gonna keep it if it wasnt a total piece. i had to go and get a tmobile account

[Hott S]

You aren't returning it because it is defective, you are returning it because you just don't want it. They need to draw the line somewhere. Why do you think they are obligated to take a non defective phone back after you have already used it?