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  1. #1
    Jenn's Avatar
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    Can I get my money back from radioshack on a tmobile phone they now give away for free?

    I added a new line to my account and paid $130 for a new phone, less than two weeks ago.

    When I look on there website now, it says you can add a line of service and get the same phone I bought for free! I'm pissed, I could barely afford the $130 in the first place. Am I SOL? I'm still w/in my 30 day return period but when I talked to radio shack customer support at the 1-800 number they were UNhelpful, told me that i'd have to cancel that phone line and phone number, possibly pay the early termination fee, and then re-sign up through the web. Finally she suggested I contact the store manager to see if he'd be willing to reimburse the $$ which I plan on doing, but hoping to get some advice/feedback/previous experiences first.

    Any suggestions on how to best get my money back/approach the store manager.

  2. #2
    Worth a try - they want to keep your business so a talk with the store manager might be worthwhile.

    Try and be cool, stay polite, don't blow up at the guy straight away!

 

 

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