...(straight talk)? i've called the 1800 # like million times and they i got is the bot putting me on hold for like 20 to 30 or longer if i waited but never get a hold!! i think only twice that i get to talk to someone but then i barely can understand their english and all they told me is i'm sorry and same old answer that's not helping... they keep ignoring my issue. what should i do? i bought the prepaid card and can't even use it ...i have the striaght talk phone for over 3 months now, just now having problem with them.